Dotted terms explain the abbreviation and who handles it. Hover, focus or tap to read.
Two EU Safety Gate alerts cover two different headphone listings sold on Shein. Both listings were removed on September 16, 2026 after tests found substances restricted under the EU’s Restriction of Hazardous SubstancesEU rules that limit certain substances in electrical and electronic equipment.Manufacturers, importers and distributors each have duties; ask the business handling EU compliance for evidence tied to the exact model. rules. This is not a warning about every headphone on Shein. Check the listing ID, model and barcode against the records below.
Which headphones are affected?
Both products came from China and used “Enjoy music” on the product or packaging, but the identifiers and test results are different.
| Safety Gate alert | How to match it | What testing found |
|---|---|---|
| SR/02746/26 Pink wireless headphones |
Shein listing se2403221939767717 Barcode 6986663685911 |
Lead in solder, up to 83.8% by weight; Bis(2-ethylhexyl) phthalateA plastic softener restricted in EU electrical and electronic equipment.The supplier identifies the materials; the manufacturer or importer handling EU compliance verifies the exact model. in cable plastic, up to 1.4% by weight. |
| SR/02740/26 White over-ear headphones |
Model M9 Shein listing se25050685513660033 |
Cadmium in solder, 0.21% by weight; Bis(2-ethylhexyl) phthalateA plastic softener restricted in EU electrical and electronic equipment.The supplier identifies the materials; the manufacturer or importer handling EU compliance verifies the exact model. in the USB cord, up to 1.52% by weight. |
The alerts say the products did not comply with the EU rules on restricted substances in electrical and electronic equipment. The marketplace removed both listings, with the measures effective September 16.
What should I do if I sold or ordered one?
- Match the product first. Use the Shein listing ID, model and barcode. A similar photo or the words “Enjoy music” are not enough.
- Separate the exact listing from the rest of your catalog. If an identifier matches, stop placing or fulfilling new orders for that item while you check it.
- Ask for model-specific evidence. Request the EU declaration of conformity and a lab report that covers the same model and construction, including the solder and cable materials.
- Use the right EU contact for products already sold. Speak with the importer, responsible person or product-compliance adviser for the destination market about any customer notice, withdrawal or recall duties.
A generic certificate, or a report for a different headphone model, does not answer whether the units you bought use the same materials as the products in these alerts.
What do the alerts not say?
They do not say that every headphone sold on Shein is affected. They also do not establish that every product using “Enjoy music” came from the same factory or uses the same components.
Safety Gate records the findings and the measure taken for each named product. It does not identify your inventory from a photo, decide your role under EU product rules or replace destination-specific advice. Start with the identifiers, then trace the supplier and compliance documents for the exact units you sold or ordered.
Sources and scope
- EU Safety Gate: wireless headphones, SR/02746/26: The pink wireless headphones, Shein listing identifier, barcode, lead and DEHP findings, China origin and listing-removal measure.
- EU Safety Gate: M9 headphones, SR/02740/26: The M9 headphones, Shein listing identifier, cadmium and DEHP findings, China origin and listing-removal measure.
- European Commission: RoHS Directive overview: The EU restriction on hazardous substances in electrical and electronic equipment, including lead, cadmium and DEHP.
- The Safety Gate records support the product findings and listing removals. The matching and supplier follow-up steps are Chaperon’s practical recommendations.
- EU Safety Gate alerts for two China-made headphone listings sold on Shein. The listing-removal measures took effect September 16, 2026. Match the identifiers before treating a product as affected.
- Chaperon guides are educational information, not legal, tax, customs, or financial advice.