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Transparency, risk signals, and how we help buyers source with greater confidence.
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Chaperon provides supplier research tools using registry, legal, trade and community-report signals. You can also register early-access sourcing interest while the Network is in development, then confirm your email. Sign up or sign in to register. Partner participation is not live, and responses are not guaranteed.
No. Chaperon helps buyers research supplier evidence and prepare sourcing requests. It does not certify suppliers as safe. Registration does not publish an Assignment or connect you with a partner; the Network must be ready, and you must approve what is shared.
Our records do not cover every supplier. A missing result does not tell you whether a supplier is trustworthy. Check the company’s legal name and registration number, and consider requesting a lookup.
Because it's nearly impossible to do so. You should be extra careful when a site vouches for certain suppliers, they might have commissions involved.
Kind of. There are definitely some signals that indicate danger. For example, if a supplier is a credit defaulter or their registration status is "revoked," those are clear red flags.
Some cases come down to cultural differences and the way business is conducted. We've seen the same sales rep answer calls for four different factories. We've seen sourcing agents ship goods to a local address to evade platform fees.
That doesn't necessarily mean they will scam you. So we won't make definitive claims, but we try to get as close as possible to help you reduce risk.
We aggregate data from public Chinese company registry records, shipment/customs-derived data, direct factory outreach, and user-submitted and public experience reports.
No, and we'd be lying if we said it was. We're continuously expanding our database by adding new supplier records and sourcing discoveries.
We intentionally avoid having supplier profiles. Since we don't represent any supplier, having profiles for certain suppliers could be seen as favoritism and unfair to others.
Typically:
It's not a full audit—more like ground-truth validation.
P.S. Since these are domestic factories, chances are they don't have English-speaking staff. This feature is more aligned with the Agent Matching feature in the near future, or for sourcing agents themselves to use.
Most Alibaba suppliers already operate in English. Our verification focuses on domestic factories, where communication barriers create more risk.
Companies already indexed by Chaperon can appear immediately when the submitted name or Unified Social Credit Code can be matched. If a company cannot be identified or found, a manually requested lookup may take 24–48 hours because Chinese companies may not have an official English name and additional identifiers must be checked. A manual lookup does not guarantee a match.
Yes. If there is verifiable evidence that something is inaccurate, we review and update it accordingly.
The Sourcing Partner Network is still in development. You can record broad sourcing interest when early-access registration is open.
Sign up or sign in to register your sourcing interest, then confirm your email. Your 30 free days start when you activate your invitation once access is available to you. Nothing becomes a sourcing post automatically.
Partner applications and introductions are not available yet. Choose one or more source countries, or stay open to suggestions. China is our first planned active source region; other selections guide expansion and do not promise coverage.
Read the Network questions and planned standards for details on personal purchases, fees, the free month and planned verification signals.